Terms & Conditions

Welcome to luciahawa.com. By accessing this website, you agree to comply with and be bound by the following terms and conditions. Please review the terms carefully before making a purchase.

1. General

1.1. The term ‘us’ or ‘we’ refers to the owner of the website, Liudmila Pelivanova, also known as Lucia Hawa, and the term ‘you’ refers to the user or viewer of our website.

1.2. The content of this website is for your general information and use only. It is subject to change without notice.

2. Ordering and Payment

2.1. All prices listed on the website are in USD and include shipping costs. However, clients are responsible for any additional expenses such as customs duties, taxes, or other fees incurred outside of shipping.

2.2. Payment for finished paintings is 100% due at the time of purchase. For custom-made paintings, a 50% deposit is required before the artist, Liudmila Pelivanova begins work, and the remaining 50% is due before delivery.

2.3. Payments can be made via bank transfer or Western Union. Details for these payment methods will be provided upon order confirmation.

3. Shipping

3.1. We aim to ship paintings within 2 days of receiving full payment. Shipping times may vary depending on the destination.

3.2. While the price of shipping is included in the purchase, clients are responsible for any customs duties, taxes, or other fees related to the importation of the artwork into their country.

3.3. Shipping addresses provided by clients must be accurate. We are not responsible for any delays or issues resulting from incorrect or incomplete address information.

4. Custom Orders

4.1. Custom-made paintings are subject to the client’s approval throughout the creative process. Any changes or modifications must be communicated promptly.

4.2. Once a custom painting is completed and the final payment is received, any further modifications may be subject to additional charges.

5. Returns and Refunds

5.1. All sales are final. Paintings sold are nonrefundable. We do not accept returns or provide refunds.

6. Copyright and Reproduction

6.1. All artworks, images, and content on this website are the intellectual property of Liudmila Pelivanova, known as Lucia Hawa. Reproduction or use of any content without explicit permission is strictly prohibited.

7. Privacy

7.1. Client information, including names, addresses, phone numbers, and emails, will be used solely for the purpose of processing orders and communication. We respect your privacy and will not share your information with third parties.

8. Governing Law

8.1. These terms and conditions are governed by and construed in accordance with the laws of Lebanon. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Beirut.

By purchasing on this website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before proceeding with your order.